NGĀ RERE VACANCY | Kaiwhakahaere Matua I General Manager

NGĀ RERE VACANCY

Kaiwhakahaere Matua | General Manager

  • Full-time permanent
  • Located in Hāwera, Taranaki 


Ko Wai Mātou? |  About Us

An exciting opportunity has been created for an experienced and passionate General Manager to help launch the soon to be opened Ngā Rere located in Taranaki. Ngā Rere will be an 18-room cultural lodge which delivers an immersive experience as well as a place to rest your head. Manuhiri will experience warmth through manaakitanga of Ngāruahine. Meaning flows through the building design, accommodation, the dining experience, storytelling, and guided tours. The sum of all these components creates a sense of connection with Taranaki Maunga and Ngāruahine.

 

As the General Manager, you will play a pivotal role in establishing and managing all aspects of this property, ensuring exceptional guest experiences, and driving its success.


The successful applicant will have strong interpersonal skills, must work well in a team environment, and can work well under pressure. This includes having excellent developed organisational and time management skills, being flexible and a responsive Manager and one that is hands on and projects both a positive and approachable manner. Experience working with iwi, particularly in Taranaki, would be an advantage.


The General Manager will be managing all aspects of the day-to-day operations ensuring alignment with the overall strategic and operating plan for the business, including Front Office, Housekeeping, Food & Beverage, and Maintenance. Reporting to the Chair and Board of Directors and working closely with key stakeholders, you will ensure the lodge achieves outstanding guest experiences, strong financial performance, and long-term success.


As the leader of Ngā Rere, you will be the driving force behind the culture of the property. Communication, collaboration, and relationship-building will be key to your success as you support and empower department leaders and team members to deliver exceptional service standards.


Responsibilities

  • Outstanding leadership skills, previous experience managing a team, recruiting, rostering, training and supervising staff along with HR experience in all aspects.
  • Lead and motivate a diverse team of professionals, fostering a positive work environment and encouraging personal growth and development.
  • A strong understanding of the P&L statement and can react with impactful strategies, reporting directly to Head Office
  • Ensure that monthly financials for all departments are on target, accurate and reported effectively to the Board.
  • Develop and implement effective operational policies and procedures to ensure seamless guest experiences.
  • Maximising room yield and revenue through innovative sales practices.
  • Identify opportunities to improve profitability while maintaining premium service standards.
  • Excellent, high-quality customer service, ensuring positive guest experiences.
  • Handling complaints and overseeing the service recovery procedures.
  • Ensure exceptionally high and consistent standards are met throughout the hotel.
  • Stay informed on hospitality trends, customer expectations, and market opportunities to maintain a competitive offering.
  • To hold regular briefings and meetings with the team and departments.
  • Understanding of current Health & Safety obligations, ensuring the Hotel is fully compliant to the SOP's, Policies, procedures and service standards. 

  

Ngā Pūkenga |  Skills and Experience

  • Qualification in Hospitality Management, tourism, or equivalent experience in a similar role.
  • Previous experience in a similar role.
  • Passionate about Te Reo Māori me ona Tikanga.
  • Strong knowledge of hotel operations, including Front Office, Housekeeping, Food and Beverage,
  • Sales and Marketing, and Maintenance
  • Proven track record of successfully leading and developing teams, with excellent communication and interpersonal skills.
  • Demonstrated ability to drive revenue growth, manage budgets, and achieve financial targets.
  • Exceptional problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences.
  • Solid understanding of industry trends, customer preferences, and competitive market dynamics.
  • Strong organisational, problem-solving, and decision-making skills.


This is a rare opportunity to lead the launch of a truly unique hospitality experience within Aotearoa. You will have the opportunity to shape the culture, service standards, and success of Nga Rere while leading a team committed to delivering exceptional hospitality and authentic manaakitanga. 


If you are an experienced hotel leader who is passionate about people, culture, guest experiences, and operational excellence, we would love to hear from you. 

  

Tono mai | Apply  
If you would like a copy of the job description, please email hrpayroll@ngaruahine.iwi.nz. 

Closing date for applications 5pm, 19 July 2026. 


The successful candidate will be subject to Police vetting and must hold a full driver's licence, as occasional driving may be required. 


To be eligible to apply, candidates must currently hold the right to work and reside in New Zealand. 


APPLY THROUGH SEEK

Board Key Messages - May 2026

June 25, 2026

VACANCY | Independent Member ( Te Ohu Arotake, the Audit and Risk Committee)

June 4, 2026
TE KOROWAI O NGĀRUAHINE | VACANCY Independent Member Vacancy for Te Ohu Arotake, the Audit and Risk Committee. Four-year term Located in Hāwera, Taranaki Ngā Mātāpono | Values At Te Korowai o Ngāruahine Trust, our values are the foundation of everything we do: Mahi ka tika | Transparency Mahi pono | Trustworthiness Manaakitanga | Sharing and caring Māhakitanga | Respect and humility Ngākaunui | Sound judgement Hari me te koa | Fun and celebration Mō te Tūranga | The Role An opportunity has arisen within Te Ohu Arotake, the Audit and Risk Committee of Te Korowai o Ngāruahine Trust. We are looking for an experienced audit and risk member to take an active role in ensuring the guiding principle of Ngākaunui (Sound Judgement) is exercised. Exposure to Māori business is also an advantage. Ko Wai Mātou? | About Us Te Korowai and its subsidiaries constitute the Ngāruahine Group which is a significant sized Post Settlement Governance Group (PSGE) group with a high level of accountability to its people. Te Ohu Arotake is part of our organisational commitment to mahi ka tika (transparency) and mahi pono (trustworthiness) which is embedded within our Trust deed. This means that we will adopt full reporting processes and ensure our business practices and major decisions are based on transparent processes. Ngā Pūkenga | Skills and Experience Exceptional commercial and financial acumen Have relevant governance experience in commercial decision making, audit and risk committees. Proven experience in internal procedural audit and risk management Passion and understanding of tikanga Māori and intergenerational sustainability Tono mai | Apply Based in Hāwera, Taranaki, this is a four-year fixed-term opportunity, with a preferred onboarding start date of July.  If you would like to be considered for this role, please apply to jessica@ngaruahine.iwi.nz . Closing date for applications is 15 June 2026. To be eligible to apply, candidates must currently hold the right to work and reside in New Zealand.

VACANCY | Te Taura Here Tāhuhu

May 5, 2026
TE KOROWAI O NGĀRUAHINE | VACANCY Te Taura Here Tāhuhu - Executive Governance & Project Support Permanent 37.5 hours per week Located in Hāwera, Taranaki Ngā Mātāpono | Values At Te Korowai o Ngāruahine Trust, our values are the foundation of everything we do: Mahi ka tika | Transparency Mahi pono | Trustworthiness Manaakitanga | Sharing and caring Māhakitanga | Respect and humility Ngākaunui | Sound judgement Hari me te koa | Fun and celebration “Mahia atu e te iwi e, ngā rawe a tauiwi” We’re looking for a skilled and passionate Governance Support Specialist with strong experience in engagement initiatives and project delivery to help lead our major events. If you thrive at the heart of governance activity and enjoy delivering key initiatives grounded in kaupapa Māori, while contributing to outcomes that create lasting impact for Ngāruahine, we encourage you to apply. Mō te tūranga | The role We are seeking a skilled and passionate Governance Support Specialist to play a key role in supporting our governance functions while also contributing to the planning and delivery of major events. This role is primarily focused on governance support to our Tumu Whakarae (CEO) and Board, and will also support the Pouuruhi Kaupapa – Iwi, in coordinating high-profile events and engagement activities delivered on a periodic basis. You will work closely with internal stakeholders to ensure effective governance processes, accurate documentation, and timely reporting, while also helping to bring our key events and initiatives to life. This is a varied and dynamic role that combines structure, coordination, and delivery. Key Responsibilities: Governance Provide high-level governance coordination support to the Tumu Whakarae, Executive Leadership Team, Board, and sub-committees. Provide executive assistant support to the Tumu Whakarae. Plan and manage governance meeting cycles, including agendas, papers, minutes, action tracking, and resolution follow-up. Ensure timely, accurate, and high-quality information is provided to support effective decision-making. Maintain governance frameworks, policies, and compliance requirements, ensuring they remain current and fit for purpose. Events & Engagement Support the planning, coordination, and delivery of major events and engagement initiatives Represent Te Korowai at engagement events as required Work with stakeholders to manage logistics, scheduling, and event documentation Assist in developing event materials and communications Ensure smooth execution of events, including on-the-day coordination where required Contribute to post-event evaluation and reporting He kōrero mōu | About you The successful candidate will offer: You are a highly organised and detail-focused professional who thrives in a structured governance environment while also enjoying the energy and coordination involved in delivering events. Experience in governance support, administration, or coordination roles Strong attention to detail and ability to manage competing priorities Confidence in preparing documentation such as agendas, minutes, and reports Experience in major event coordination or project delivery Strong communication and stakeholder engagement skills A proactive and collaborative approach, with the ability to work both independently and as part of a team An understanding of or interest in community focused outcomes He Angitūtanga | The opportunity Make a meaningful impact in a values-driven, kaupapa Māori organisation and the wider community. 4% personal development budget Enjoy a fun, supportive work environment with opportunities for growth Hybrid working arrangements available Participate in significant kaupapa and events, and access to te reo Māori learning Tono mai | Apply If this sounds like you and you would like to know more about the role, please send an email to Jessica@ngaruahine.iwi.nz Closing date for applications is 9am, 19 May 2026 To be eligible to apply, candidates must currently hold the right to work and reside in New Zealand.